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Kida S, Heller DA, Tamura Y, Motohashi E, Sato H, Hattori Y. The effect of organisational sales management on dealership performance. International Journal of Automotive Technology and Management. 2023;23:144-70. Abstract
Heller DA, Kida S. Leadership and Management of the Dealer Gemba in a Shrinking Japanese Auto Market. In: Gerpisa colloquium. Detroit; 2022. Abstract
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