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Automotive quality failures “recalls” in major manufacturing companies and its relation to quality systems.
Submitted by Ricardo Melgoza, Universidad Autonoma de Cd. Juarez Universidad Autonoma de Cd. Juarez on 29 févr. 2016 - 07:44
Type de publication:Conference Paper
Source:Gerpisa colloquium, Paris (2016)
Mots-clés:Automotive recalls, quality failures, quality systems
This research presents an analysis of recurring errors massive quality "recalls" in major assemblers brands of vehicles have been increasing in recent years affecting sensitive assemblers and the relationship this mistakes have with quality systems have been implemented in the various suppliers of different levels Tier 1 and Tier 2 The document analyze whether these failures are errors of design or failures in the manufacturing process from suppliers or assembly plants.
An historical analysis of automotive quality failures in the last 10 years have caused assemblers call review to vehicles to modify the original components with the consequences that this generates in the image of the brand is done, likewise be revised if there is any correlation between the financial performance of the major assemblers and quality of mass failures they have occurred in the last decade.
A review of the different processes quality certification in auto plants and the various members of the supply chain and the different quality systems that have been implemented in these companies to determine is whether the flaws are in the process manufacturing or quality failure is in the design of the part or the part that caused the spill of quality in the assembly plant.
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