Model for mapping Knowledge Management in product development: A case study at a truck and bus manufacturer

Publication Type:

Journal Article

Source:

International Journal of Automotive Technology and Management, Volume 7, Number 2-3, p.216-234 (2007)

URL:

https://www.scopus.com/inward/record.uri?eid=2-s2.0-35548936604&doi=10.1504%2fIJATM.2007.014976&partnerID=40&md5=b6696112bb774483420b41ae2f6a37d2

Abstract:

Knowledge Management (KM) is an essential process to support New Product Development (NPD). This paper proposes a model for mapping knowledge management capability in NPD based on the occurrence of knowledge conversions in NPD dimensions. There are four conversions related to two types of knowledge: tacit and explicit (socialisation, externalisation, combination and internalisation). The dimensions of NPD are: strategy, organisation, activity and resource. The model has been applied to the real case of a truck and bus manufacturer to diagnose the knowledge conversions of its NPD. This case, the first to validate the model, also served to improve the model's content. Copyright © 2007 Inderscience Enterprises Ltd.

Copyright© Gerpisa
Concéption Tommaso Pardi
Administration Géry Deffontaines

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