Model for mapping Knowledge Management in product development: A case study at a truck and bus manufacturer

Publication Type:

Journal Article


International Journal of Automotive Technology and Management, Volume 7, Number 2-3, p.216-234 (2007)



Knowledge Management (KM) is an essential process to support New Product Development (NPD). This paper proposes a model for mapping knowledge management capability in NPD based on the occurrence of knowledge conversions in NPD dimensions. There are four conversions related to two types of knowledge: tacit and explicit (socialisation, externalisation, combination and internalisation). The dimensions of NPD are: strategy, organisation, activity and resource. The model has been applied to the real case of a truck and bus manufacturer to diagnose the knowledge conversions of its NPD. This case, the first to validate the model, also served to improve the model's content. Copyright © 2007 Inderscience Enterprises Ltd.

GIS Gerpisa /
61 avenue du Président Wilson - 94230 CACHAN
+33(0)1 47 40 59 50

Copyright© Gerpisa
Concéption Tommaso Pardi
Administration Géry Deffontaines

Powered by Drupal, an open source content management system